Privacy Policy

LuxCharter values your privacy and is committed to protecting your personal information. We collect limited data to provide and improve our services, such as contact details shared through forms or analytics cookies. Your information is never sold or shared with third parties except as required by law or to deliver our services. For questions, contact us at support@LuxCharter.com

By signing up, you agree to our privacy policy and consent to receiving marketing communications.

Data We Collect

We collect your profile information, calendar events, and booking transactions on the platform.
We collect connection details and information for usage analytics that may identify you, such as your IP address, log and usage data, and device type and location.
Your personal data may be shared to help you book charters, communicate with experience providers, and comply with applicable law.
We may collect your personal data through automated technology via cookies placed on your browser (with your consent where required) when you visit our site or use our app.
Users can revoke Google access via your choice of access to our app and through your Google account permissions. Use of Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.
If you choose to link your Google Calendar account, we will obtain access to your calendar events, permission to add or remove calendar events for bookings, and read-only access to your primary calendar ID. This information is obtained solely for calendar synchronization functionality.

How We Use Your Data

Authentication/login - Secure access to your account
Personalization - Customized experience based on your preferences
Analytics - Understanding platform usage and improvements
Billing - Processing payments and transactions
Notifications - Sending booking confirmations and updates
Content syncing - Keeping your bookings and calendar synchronized

We provide profile information that is user-provided and editable by you. We will not sell your data to third parties, but we may share it with our partners who help us provide our services to you on LuxCharter.

Security Measures

We implement commercially reasonable technical, administrative, and organizational measures designed to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, including encryption and secure user management systems. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, you should take special care in deciding what information you provide on the platform.

Your Privacy Rights

Certain jurisdictions provide data subjects with statutory rights to their personal information. Subject to exemptions provided by law, and with proper identification, you may have the right to:

Right to access - Verify, access, delete, change, or update any personal information relating to you
Right to erasure - Request that we erase personal information about you (subject to legal obligations)
Right to object - Object to the processing of your personal information where our lawful basis is legitimate interest or direct marketing
Right to restrict - Request that we stop using or sharing your personal information with third-party service providers

If you wish to exercise any of these rights, please contact us at support@luxcharter.com. When handling your request, we will ask for additional information to confirm your identity. Please note that if you choose not to allow us to process your personal information, we may be prevented from providing you with access to the platform.

Note: These rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.